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1021 E Lincolnway Suit 9831, Cheyenne, WY 82001
24/7 Customer Support
+1 (231) 320-0504

Frequently Asked Questions (FAQs)

1. What is VoIP?

VoIP (Voice over Internet Protocol) is a technology that allows voice calls to be made over the internet instead of traditional telephone lines, providing greater flexibility and cost savings.

2. What is A-Z Voice Termination?

A-Z Voice Termination enables businesses to route voice traffic to destinations worldwide through reliable carrier networks, ensuring high-quality calls and competitive rates.

3. What is SIP Trunking?

SIP Trunking connects your PBX system to the internet, allowing businesses to make and receive calls efficiently while reducing communication costs.

4. Do you provide international DID numbers?

Yes. STARSPAN LLC offers DID (Direct Inward Dialing) numbers from multiple countries, helping businesses establish a local presence globally.

5. What PBX solutions do you offer?

We provide scalable PBX solutions with features such as call routing, IVR, voicemail, conferencing, call recording, and remote accessibility.

6. What is a Predictive Dialer?

A Predictive Dialer automatically dials numbers and connects answered calls to available agents, improving productivity and increasing outbound calling efficiency.

7. Is technical support available 24/7?

Yes. Our dedicated support team is available 24 hours a day, 7 days a week to assist with technical issues and service-related inquiries.